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Poster: Jeff Kaplan Date: Feb 8, 2020 7:47am
Forum: forums Subject: Re: I've tried deleting the same files for three days. Help.

there is a bug that prevents deleting files with special characters. if you can, you should remove special characters from the file names. we do hope to fix the bug but i do not know how soon it will happen.

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Poster: Online Backup Archive Date: Feb 14, 2020 2:36pm
Forum: forums Subject: Re: I've tried deleting the same files for three days. Help.

That's the thing; I can't even rename the files. They're locked - can't rename them - can't delete them. It's a one-way street, and is making mistakes impossible to correct.

Please fix this problem soon.